LEGAL & PRIVACY
PRIVACY POLICY
Last updated: 4 September 2026
1. Who We Are
Spiderweb System operates the website spiderwebsystem.uk and provides an online membership platform connecting members with marketing tools, affiliate programs, referral features and member-submitted offers.
For the purposes of UK data protection law, Spiderweb System is the data controller for personal information collected through this website.
Contact address:
Spiderweb System
54 Woodroffe Close
Chelmsford
CM2 6RS
United Kingdom
Email: support@spiderwebsystem.uk
2. Information We Collect
Depending on how you use Spiderweb System, we may collect and process information including:
- Your chosen username.
- Your email address.
- Your encrypted or hashed account password. We do not store your password in readable form.
- Your sponsor or referral relationship within Spiderweb System.
- Affiliate links or program information you choose to add to your account.
- Information submitted through the My Offer feature.
- Account creation, email verification and password-reset information.
- Technical and security information such as session data, IP-related security information, server logs and information required to protect the website against misuse.
3. How We Use Your Information
We use personal information where necessary to operate and secure Spiderweb System, including to:
- Create and manage your membership account.
- Verify your email address.
- Allow you to log in securely.
- Provide password-reset facilities.
- Maintain sponsor and referral relationships.
- Display and route participating affiliate program links correctly.
- Display member offers where you choose to submit one.
- Send essential service and account emails.
- Detect abuse, fraud, automated registrations and other security threats.
- Maintain, troubleshoot and improve Spiderweb System.
4. Our Lawful Bases
Depending on the particular processing, we generally rely on one or more of the following lawful bases:
- Contract — where processing is necessary to provide the Spiderweb System service you have requested.
- Legitimate interests — where necessary to operate, protect, maintain and improve the service, provided those interests do not override your rights and freedoms.
- Legal obligation — where we are required to retain or disclose information to comply with applicable law.
- Consent — where consent is specifically required, for example for certain forms of optional marketing or non-essential tracking introduced in the future.
5. Email Communications
Spiderweb System may send essential transactional emails relating to your account, including email-verification messages, password-reset messages, security notices and important service information.
These account emails are necessary for the operation and security of the service and are separate from optional marketing communications.
If Spiderweb System introduces promotional email campaigns to members, appropriate information and opt-out facilities will be provided where required.
6. Affiliate Programs and Third-Party Websites
Spiderweb System contains links to independent third-party websites, marketing platforms and affiliate programs.
When you leave Spiderweb System and visit another website, that organisation is responsible for its own privacy practices. You should review the privacy policy of any third-party service before providing personal information to it.
Spiderweb System is not responsible for how independent third-party websites collect or process your information.
7. Who We Share Information With
We do not sell your personal information.
Information may be processed by service providers where necessary to operate Spiderweb System, such as website hosting, email delivery, security, domain and technical infrastructure providers.
We may also disclose information where required by law, court order, regulatory authority or where reasonably necessary to protect Spiderweb System, its members or others from fraud, abuse or security threats.
8. International Data Transfers
Some technology or infrastructure providers used by Spiderweb System may process information outside the United Kingdom.
Where UK data protection law requires safeguards for an international transfer, we will take reasonable steps to ensure an appropriate transfer mechanism or safeguard applies.
9. How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet any legal, security or operational requirements.
Unverified Spiderweb System registrations may be automatically removed after approximately 7 days if the account remains pending.
Active membership information is generally retained while the account remains active and may be retained for a reasonable period after closure where necessary for security, dispute resolution, legal compliance or record keeping.
10. Security
We use reasonable technical and organisational measures designed to protect personal information.
These include measures such as hashed passwords, time-limited verification and password-reset tokens, session security, access controls and automated security protections.
No internet service can guarantee absolute security, but we regularly review the security of Spiderweb System as the platform develops.
11. Cookies and Sessions
Spiderweb System uses cookies or similar browser storage where necessary to provide essential functions such as account sessions, login security and protection against unauthorised requests.
Strictly necessary cookies generally do not require consent where they are essential to provide a service requested by the user, although users should still be informed about their use.
If we introduce analytics, advertising, tracking or other non-essential cookies, appropriate information and consent controls will be introduced where required.
12. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including:
- The right to access personal information we hold about you.
- The right to ask us to correct inaccurate or incomplete information.
- The right to request deletion of personal information in certain circumstances.
- The right to restrict certain processing.
- The right to object to certain processing.
- The right to data portability where applicable.
- The right to withdraw consent where processing is based on consent.
To exercise a data protection right, contact: support@spiderwebsystem.uk
13. Complaints
If you have concerns about how Spiderweb System handles your personal information, please contact us first so that we can investigate.
You also have the right to complain to the UK Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
14. Changes to This Policy
Spiderweb System is an evolving platform. We may update this Privacy Policy when the service, legal requirements or our data processing activities change.
The latest version will always be published on this page with the date of the most recent update.